Legal notice

Welcome to Soulay. By accessing or using our website, you agree to comply with and be bound by these terms, our store policies, and all applicable laws.

Product Information
We strive to ensure that all product descriptions, pricing, and images are accurate. As many of our gift baskets are handcrafted and customized, the final product may vary slightly from the images displayed on our website. If an item becomes unavailable, we reserve the right to substitute it with an item of equal or greater value while maintaining the overall quality, value, and theme of the gift basket.

Food Safety and Allergies
Some gift baskets may contain food products manufactured in facilities that process common allergens, including but not limited to peanuts, tree nuts, dairy, soy, wheat, eggs, and sesame. Customers are responsible for reviewing product descriptions and ensuring that the recipient does not have allergies or dietary restrictions before placing an order.

Alcohol Products
Some gift baskets may include alcoholic beverages where permitted by law. By purchasing a gift basket containing alcohol, you confirm that you are of the legal drinking age in your jurisdiction and that the recipient is also of legal drinking age. Alcohol-containing gift baskets must not be purchased for or delivered to anyone under the legal drinking age. Soulay reserves the right to refuse or cancel any order if we believe it would violate applicable laws or regulations.

Personalized Orders
Please carefully review all personalization details before placing your order. Soulay is not responsible for errors submitted by the customer, including misspellings, incorrect names, dates, messages, or other customization details.

Shipping and Delivery
Once an order has been shipped, delivery times are the responsibility of the shipping carrier. Soulay is not liable for delays caused by weather, carrier disruptions, customs, incorrect shipping information provided by the customer, or other circumstances beyond our reasonable control.

Limitation of Liability
To the fullest extent permitted by applicable law, Soulay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Intellectual Property
All content on this website, including text, photographs, logos, graphics, product designs, and other materials, is the property of Soulay and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Changes to This Legal Notice
We reserve the right to update or modify this Legal Notice at any time. Any changes will become effective immediately upon being posted on this website.

Contact Us
If you have any questions regarding this Legal Notice, please contact us using the contact information provided on our Contact page.